Hong Kong, May 29, 2025Fuwei Hong Kong ("Fuwei") and New Frontier Group ("New Frontier") have joined hands to launch a strategic partnership. New Frontier Group's Guangzhou United Family Hospital and Shenzhen New Frontier United Family Hospital ("United Family") have added cross-border medical services in the Greater Bay Area to Fuwei's qualified customers, including worry free discharge and no need to find numbers services, fast appointment services with renowned medical experts, and cross-border cancer case coordination services. This cooperation reflects Fuwei's commitment to meeting the needs of its customers, creating new insurance experiences, and responding to the increasing cross-border medical demand in the rapidly developing Greater Bay Area.

 

Grasp the growth of medical demand in the Greater Bay Area and strengthen cross-border health protection

Fuwei's worry free discharge and no search service covers all tertiary hospitals in mainland China, with over 120 tertiary hospitals currently providing services in the Greater Bay Area. As a leading innovative medical service provider in mainland China and Hong Kong, New Frontier Tianyu Group has a comprehensive medical system covering general hospitals, specialized hospitals, and health management services. The cooperation will combine the advantages of both parties to provide professional medical resources and seamless cross-border medical services for qualified clients of Fuwei.

 
Professor Ma Shiheng (GBS, JP), Chairman of the Board of Directors of Fu Wei Group (left), and Mr. Leung Kam Chung (GBS, OBE, JP), Co founder and Chairman of New Wind Tianyu Group (right), announced their joint strategic partnership cooperation.

 

Professor Ma Shiheng (GBS, JP), Chairman of the Board of Directors of Fu Wei Group, stated that：
Fuwei is delighted to have reached this strategic partnership with New Frontier Healthcare. The Greater Bay Area is a key growth engine for China's economic development, and cross-border talent flow means that cross-border medical demand is increasing. Fuwei will continue to provide innovative health protection services to customers through strategic cooperation. In the future, we look forward to working together with New Frontier Healthcare to contribute to the development of medical convenience in the Greater Bay Area and other regions, and provide customers with more diversified health protection solutions
 

Mr. Liang Jinsong (GBS, OBE, JP), co-founder and chairman of New Wind Tianyu Group, stated:
New Frontier Tianyu is committed to creating value for customers through high-quality medical resources. This cooperation combines Fuwei's insurance expertise with New Frontier Tianyu's medical network to further strengthen the integration and optimization of medical resources in the region. We will provide customers with diversified medical services, achieve a truly seamless cross-border medical experience, and enhance the health protection level of residents in the Greater Bay Area
 

Three high-quality services provide seamless and convenient cross-border health protection

Fuwei's "Zhenyi Noble and Talented Medical Management Team" has a strong network covering multiple top hospitals in the Pan Asian region, and is composed of professional medical experts to provide the most suitable treatment when customers need it. In the future, the service scope of "Zhenyi Prestige" in the Pan Asian region will be expanded to Guangzhou United Family Hospital and Shenzhen New Frontier United Family Hospital, and three new high-quality services will be added to provide residents in the area with a more convenient medical experience:
 

·Worry free discharge and free search service
Fuwei has included United Family Healthcare in its network of worry free discharge hospitals, allowing insured individuals to focus on receiving treatment without worrying about paying fees.  
 

·Quick appointment with renowned medical experts
United Family Healthcare will provide priority appointment services for insured individuals, allowing them to make appointments with doctors from United Family Healthcare and other top tier hospitals in mainland China that have signed contracts with United Family Healthcare. United Family will assist in negotiating to ensure that the insured can receive timely treatment.
 

·Cross border cancer diagnosis case coordination service
Arrange online doctor meetings between doctors from United Family and Hong Kong for the insured, recommend the most suitable treatment plan based on the patient's condition, follow up with United Family on the patient's treatment plan in mainland China, and ensure appropriate follow-up for cross-border treatment.
 

Guangzhou United Family Hospital provides comprehensive world-class medical services including internal medicine, surgery, family medicine, rehabilitation medicine, traditional Chinese medicine, and 24-hour emergency care. As for Shenzhen New Frontier United Family Hospital, which is a comprehensive hospital with a building area of approximately 73000 square meters JCI Under international standards, we can provide medical services covering the entire life cycle, providing high-quality health management and medical services that are in line with international standards for middle and high-income individuals and families in Shenzhen and the Guangdong Hong Kong Macao Greater Bay Area.

Fu Wei Hong Kong and the New Wind Tianyu Group team took a group photo to commemorate the official launch of strategic partnership cooperation.

 

1. This service is provided by third-party service providers, HuKang Group ("HuKang") and its medical network team, New Frontier and its medical network team, and United Family (collectively referred to as "third-party service providers").

2. This service is only applicable to those who are still in effect and have access to top-notch talents; The medical insurance and critical illness insurance product policies ("Policies") issued by Fu Wei Life Insurance (Bermuda) Limited (a limited company registered in Bermuda) ("Fu Wei") are subject to terms and conditions. By accepting this service, you will enter into a separate contract with a third-party service provider. This service does not guarantee renewal. Fuwei reserves the right to withdraw or adjust this service at any time without prior notice and reserves absolute decision-making power. Fuwei makes no representations, warranties, or commitments regarding the supply and quality of services. Fuwei shall not be liable or legally responsible for the services, opinions, treatments, negligence, omissions or omissions provided by such third-party service providers. Fuwei has the right to change third-party service providers, replace any third-party service providers, withdraw or adjust this service at any time without further notice.

3. Qualified customer refers to the insured party of the policy ("Qualified Customer"). Fuwei has the right to change the definition of eligible customers at any time without prior notice.

4. The free search service is subject to terms and conditions and is only applicable to Fu Wei Medical Insurance product policies ("Medical Insurance Policies") that are still in effect and have Zhenyi Noble Talents. For more details, please visithttps://www.fwd.com.hk/zh/support/cashless-facility/The free search service is an administrative arrangement that provides advance payment for insured expenses incurred by the insured during hospitalization, and is not covered by medical insurance policies or guaranteed to be successful. Fu Wei reserves the right to withdraw or adjust the free search service at any time without further notice and reserves absolute decision-making power. After successfully arranging the exemption service, Fuwei will pay the medical expenses to the relevant hospital on behalf of the insured. If the medical insurance policy still has a self paid balance (if applicable), the insured must pay the balance upon admission. If the medical expenses already paid on behalf of the insured exceed the coverage limit, Fuwei will collect such amount from the insured.

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About Fuwei Hong Kong

Fu Wei Hong Kong is a subsidiary of Fu Wei Group, a pan Asian life and health insurance company. Fuwei Group serves approximately 30 million customers and operates in ten markets across Asia.

Fuwei Hong Kong has been awarded excellent financial ratings by international rating agencies, providing life and medical insurance, employee benefits, and financial planning services.

Fuwei adheres to the principle of putting customers first, utilizing digital technology to bring innovative positioning, simple and easy to understand products, and a simple insurance experience to customers. Since its establishment in 2013, Fuwei has been operating in some of the fastest-growing insurance markets globally, focusing on creating new insurance experiences for the public.

Please browse www.fwd.com.hk， Learn more about Fuwei Hong Kong.

*Including People's Bank of Indonesia Life Insurance (BRI Life)

 

New Wind Tianyu Enterprise

New Frontier Tianyu is a medical and life science group headquartered in Hong Kong, which has long been deeply involved in China's health industry and is a leading integrated medical service system in China. Since its establishment in 2016, the group's service network has covered approximately 92 cities in mainland China and Hong Kong, with 22 rehabilitation hospitals and over 300 home care stations, serving nearly 15 million patients annually; United Family Healthcare, a subsidiary of the group, has 11 comprehensive hospitals, 5 cancer centers, and over 20 clinics nationwide, serving over one million patients annually.

 

 

【 Media source 】

Xinhua News Agency:https://www2.hkej.com/instantnews/article?id=4096030

MediaOutReach Newswire： https://www.media-outreach.com/news/hong-kong/2025/05/29/385569/fwd-hong-kong-forms-strategic-partnership-with-new-frontier-group-to-launch-cross-border-medical-services-at-the-greater-bay-area/